Power Of Etiquette
Business Etiquette
Business etiquette is sometimes called ‘business protocol’. While protocol is a much more formal code of behavior, procedure and conduct for state and diplomatic ceremonies, it would be too rigid in business practices.
So let’s think of business etiquette as the practical application of social etiquette in the world of business and in professional circles. In these context we concentrate on acceptable behavior that apply in specific situations. There isn’t a strict set of rules, but rather guidelines for a wide range of behaviors.
Because with the ‘global village’ of cultures and expectations, one needs be able to seamlessly shift from one set of expectations to the next when managing customers and stakeholders at the professional work place. Rigid rules may work for a while, but unsustainable, inappropriate and unworkable in the long run – understanding and awareness is key.​
With business etiquette, we put social skills to work to enhance our confidence and ability to handle people and situations with tact, diplomacy and respect.​​
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The basics of business etiquette in the office, meetings and in all forms of business communication
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How a pleasant personality, professional appearance, positive self-image and good deportment are the foundations of appropriate business behavior
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How to conduct yourself in business meetings, presentations and entertainment events.
Dining Etiquette
Well over half of business is finalized at the dining table. The percentage of business conducted over the dining table is even higher. Among other things, business meals are used for conducting job interviews, getting to know a client, deciding to become a partner in a venture, networking and signing the contract.
All your professional polish is on display at the dining table. All the details, from where you sit, what you order, and how you use the dining utensils to your table conversations demonstrate your respect for others, as well as your courtesy, poise and style. Never assume that others will not notice or will be understanding of your poor manners. Always be polished in your dress and manners.
Good table manners are simple enough to learn in one meal. We eat three meals a day so we have many opportunities to practice good table manners. Do not ruin your professionalism by handling the fork like a caveman or a child! Basic dining skills are so simple that you cannot afford to ignore them.
Successful Networking Etiquette
We have all witnessed it. He walks into the room, makes eye contact confidently approaches a group, introduces himself to each person. She’s at every event you attend, is always smiling and full of energy, and leading interesting conversation. For some people, networking is a gift. For most of us, it is a learned skill vital to personal and professional growth.
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75% of individuals within each group we deliver seminars to indicate networking is the least favourite aspect of professional presence. No one denies that it is critical to business.
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Networking is the most powerful business skills you can develop. When you use it well, you see the benefits. Once you start networking effectively, more than half of your business will come from referrals. The greatest business growth – obtaining information about jobs and meeting new people as prospective clients – comes as a result of successful networking. Networking is social marketing.​​
The Objectives of Networking
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Which are the ideal places to network
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Networking for a job opportunity
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Preparations for business networking
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How much does your image worth?
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Your personal presentation
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Networking Dos and Don’ts
Impressive Dating Etiquette
Whether you’re on your first date with a new person or the hundredth one with your significant other, you want to have a great time, without embarrassing yourself or being embarrassed by your partner. Likewise, you don’t want to be one of those couples who have nothing to talk about at dinner, and you definitely don’t want to be the date who dominates the conversation and doesn’t let the other person get a word in edgewise.
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For as long as there have been men and women, there has been the desire to meet that special someone.​
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Dating has been around forever, and in every society there have been unwritten (and sometimes written) rules that spelled out the right and wrong way to go about it. Morals and manners change somewhat from one generation to the next, but there is always a standard of behavior. ​​​
These are guidelines for dating etiquette in the modern age
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Dressing to impress at first sight
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Breaking the Ice!Your personal presentation
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How to be a “The Perfect Gentleman”
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How to be a “Fair Lady”
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The Dos And Don’ts during the first date
Mastering The Job Interview
Could there be a more difficult situation than walking into a room with one or more strangers, sitting in what feels like a criminal interrogation spotlight, knowing your every word and gesture are being evaluated, while attempting to appear to be composed, confident and professional?
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As you head out the door for that next important interview, don’t forget to pack one of the most powerful business tools available: ETIQUETTE. Your etiquette and people skills can make the difference between an adequate performance and one that leads to a second interview.
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Your attitude and behavior toward others are as important as your resume, experience, training and technical abilities. Too many job candidates spend more time worrying about the margins on their resume than their manners, and they fail to realize that employers are selecting individuals who have not only job-related experience, but who they believe will be a good fit in their business family. They are looking for the human qualities that make the difference in business relationships: courtesy, respect, trust and reliability. ​
Manners and respect are the underlying foundation of good relationships, and good relationships translate to business success.​
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Appropriate interview attire
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Top 10 interview blunders
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What employers say ….. At an interview
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Para language
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Body language
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Interview conduct
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Follow Up
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Interview Dos and Don’ts
Understanding Cross Cultural Etiquette
Business are collaborating and partnering across the globe. Supply chains that initially were just covering a single region now span continents and beyond.
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In various businesses, you will find project management teams made up of team members from diverse backgrounds. In such instances, you, as the manager, find yourself with the tough mandate of ensuring culturally informed behavior within your business, and it is very important that you understand that every culture is different, and has different styles of etiquette.
Every day deals are lost through misunderstandings, even between relatively similar cultures. These misunderstandings do not have to be huge to have an effect on your business – a poor first impression could leave your prospective partner or customer with a bad feeling. Knowing the right etiquette can help you avoid this and save you a great deal of wasted time and money.
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The importance of understanding cross cultural difference
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Cross cultural differences / International etiquette and protocol